About us

Our purpose: A Reputation That You Can Count On

Digby Media is a veteran owned business that’s passionate about community, people, businesses and brands being represented fairly online.

We know that the online world isn’t fair. Every day we see the damage that bad press, negative reviews, social media chatter, trolls and more do to businesses, brands and people all over the world.

We know exactly what tools, tactics and activities are needed to help you recover from a reputation hit, repair your reputation and protect it.

We also work with businesses and people to build online reputations from little or no start.

Our history: Founded on positive principles 

Digby Media was founded in 2011 by Michael Roberts. In the early days, we carried out online reputation work for a number of clients in Seattle, WA .

The growth of online life was making it essential for businesses and individuals to have a strong online reputation. So with his growing expertise in a combination of SEO, PR, content and technical skills, Michael became a specialist in online reputation management and trained a team to help your business.

Today, he is a leading authority in online reputation management, working with businesses and brands which operate in the US and Canada.

Contact us to find out how we can help you to take control of your online reputation.

A Message from the Owner, Michael Roberts

After eight years in the Army (I was in the infantry and deployed in the Balkans) and then became a successful firefighter in the Air Force, I ran into a problem…every morning (as I hit the snooze button countless times) I would sit there in bed fantasizing about staying at home and working from the confines of my humble abode on my own business.

I didn’t want to wake up to a screaming alarm, and spend my days in a corporate environment. My service to the country was very fulfilling and I would do it all over again if I had to. Knowing that I contributed to the freedom we have is an honor and I am forever grateful for anyone who is sacrificing in duty. But something was amiss.

So after 11 months of serious side-hustling I made the leap to start helping local businesses and was literally doing whatever clients told me to. I worked on whatever task sounded good in the moment, and was jumping from project to project. While I always felt BUSY, I never felt like I was doing enough.

Soon I hit my stride and discovered one vital pain point.

The problem was local businesses did not know how to change and adapt to the new online world. There were so many tools and services available for free to help them but they simply either did not have the time to learn them or deploy them properly for their benefit.

I knew how businesses ran and felt that there was a HUGE opportunity for local businesses to benefit from Google’s new service called Google My Business.

Finally, I knew what needed to get done and I was able to stop feeling like I was stuck on a solopreneur treadmill. And I distinctly remember feeling like this was my calling. That’s when I started DigbyMedia – with love, to serve my community especially the hard-working businesses that need to be known for their exceptional products and services. Get in touch with me to see how we can work together. Hit the Contact Us page to chat. Thank you!

When I’m not parked on my couch, working on my laptop, you may find me at Whidbey Island, WA, hanging out there with family and friends or better yet I’ll be out on the streets petting some random strangers dog. Being a Seattleite, this Sports-city has its fair share of fan-adoring teams: I follow the Sounders, Seahawks and Mariners like a hawk, which could be the reason why I love me some blue attire (with a lil bit of green if you know what I mean)

What drives me nuts: passive-aggressive people…and of course bad drivers (I wish there were yearly refresher tests for ALL drivers…it’s like people forget how to drive sometimes). As for me, I am extremely extroverted. That dude who seems to be driving around just because it’s 81 degrees in the middle of spring time while his windows are down listening to loud music…I apologize.

Or not.